This Privacy Policy describes how CPO Experts Ltd., operating the PathClips brand, handles personal information when you visit pathclips.com, request a quote or free trial, submit files, communicate with us, or purchase our image editing services.
Scope and Data Controller
CPO Experts Ltd. is the controller of personal information collected directly through the PathClips website and during delivery of our services. This policy applies to visitors, prospective customers, clients, and authorized representatives of client organizations.
A payment provider may act as a separate or independent controller for information it collects during checkout. Its own privacy notice will apply to that processing.
Information We Collect
Contact and account information
Name, business name, job title, email address, phone number, billing details, login or account identifiers, and communication preferences.
Project information
Uploaded images, file names, project instructions, reference images, requested services, delivery requirements, revisions, and support communications.
Transaction information
Quote, invoice, currency, amount, order reference, payment status, refund status, and limited billing information received from a payment provider. PathClips does not intentionally store complete payment-card numbers or card security codes when payment is handled through a hosted or tokenized third-party checkout.
Technical information
IP address, browser and device type, operating system, referring page, timestamps, security logs, and website interactions collected through essential technologies or permitted analytics.
How We Collect Information
- Directly from you through forms, uploads, email, phone, or support.
- From an organization that authorizes you to work with PathClips.
- Automatically through security, authentication, and preference technologies.
- From payment, fraud-prevention, authentication, hosting, and file-transfer providers.
- From publicly available business sources when necessary to verify a business inquiry.
How and Why We Use Information
- Provide quotes, trials, editing, quality control, revisions, delivery, and support.
- Set up and administer customer accounts and business relationships.
- Issue invoices, verify payments, process refunds, and maintain transaction records.
- Secure our systems, prevent fraud and abuse, and enforce our terms.
- Improve service quality, website reliability, and production workflows.
- Comply with tax, accounting, sanctions, anti-fraud, and other legal obligations.
- Send service communications and, where permitted, relevant business updates.
Depending on the circumstances and applicable law, we rely on performance of a contract, steps requested before entering a contract, legitimate interests, consent, or compliance with a legal obligation. You may withdraw consent at any time where consent is the legal basis.
Uploaded Images, Ownership, and Confidentiality
Clients retain ownership of their original images and other project materials. You grant PathClips a limited permission to access, copy, edit, transmit, and store those materials only as needed to perform the requested service, provide quality control, deliver files, and respond to support or revision requests.
We do not sell client images or use them in advertising, portfolios, training examples, or public work samples without the client's prior permission. Authorized personnel and approved service providers may access files only when required for their work and subject to confidentiality and security obligations.
Clients are responsible for having the rights and lawful authority to submit all uploaded content, including any personal information shown in an image.
Payment Providers, Including 2Checkout
When online payment is offered, PathClips may use 2Checkout, a Verifone company, or another provider identified at checkout. Depending on the payment arrangement, that provider may process the transaction, perform fraud and identity checks, or act as merchant of record. It may collect contact, billing, device, transaction, and payment-method information directly from you.
PathClips generally receives an order reference, customer and billing details, purchased service information, payment status, and fraud or refund status—not complete card credentials. Processing performed by 2Checkout is governed by the 2Checkout Privacy Policy and the terms displayed during checkout.
International Data Transfers
PathClips serves customers internationally and operates from Bangladesh. Information may therefore be processed in countries other than the one where you live. Where required, we and our providers use contractual, organizational, or other lawful safeguards intended to protect transferred personal information.
Data and File Retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, including service delivery, revision support, security, dispute resolution, tax, accounting, and other legal requirements.
Retention depends on the type of record, the client relationship, contractual commitments, backup cycles, and applicable law. Project files may be deleted from active systems after operational and support needs end. You may ask about or request deletion of specific files, subject to legal, security, backup, and dispute-related requirements.
Security Measures
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information and files, including access controls, encrypted connections, account authentication, limited personnel access, provider reviews, backups, and security monitoring where appropriate. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing; receive a portable copy; withdraw consent; or complain to a data-protection authority. California residents may also request information about collection and disclosure. PathClips does not sell personal information and does not knowingly share it for cross-context behavioral advertising.
Submit a request to help@pathclips.com. We may need to verify your identity or authority before completing a request. Rights may be limited where an exemption applies or retention is required by law.
Children's Privacy
PathClips is a business service and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.
Policy Updates
We may update this policy to reflect changes in our services, providers, or legal obligations. The revised version will be posted here with a new last-updated date. Where required, we will provide additional notice or request renewed consent.
Contact and Business Information
PathClips is a professional image editing brand operated by CPO Experts Ltd..
- Legal entity
- CPO Experts Ltd.
- Trading name
- PathClips
- Business address
- Chirirbandar-5240Dinajpur, Bangladesh
- Customer support
- help@pathclips.com
- Phone
- +880 17-34173799
- Website
- pathclips.com