Digital Service Delivery Policy

Clipping path, background removal, masking, retouching, shadow creation, vector conversion, and related work are performed on client-supplied files and delivered electronically. Shipping charges, physical return procedures, and physical delivery addresses do not apply.

A delivery estimate starts only after we receive usable source files, complete instructions, the confirmed project scope, and any approval or payment authorization required by the quote. Missing information, corrupted files, changed scope, or delayed client responses can move the delivery time.

1. 1File and instruction review
2. 2Scope, price, and turnaround confirmation
3. 3Manual image editing and production
4. 4Quality-control review
5. 5Electronic preview or final-file delivery
6. 6Revision review where applicable

Files may be delivered by secure download link, customer workspace, cloud transfer, email attachment, or another agreed method. The delivery method may depend on file size, client preference, account setup, and security. Delivery is made to the email address, account, or destination authorized for the project.

Electronic delivery is complete when the files or a working access link are sent to the authorized contact or made available in the agreed workspace. You are responsible for downloading, checking, and securely backing up the files. Report an inaccessible or corrupted link promptly so it can be replaced.

• Missing, corrupted, or unusable source files.
• Incomplete or conflicting editing instructions.
• Late confirmation, approval, payment authorization, or revision feedback.
• Changes to quantity, complexity, output format, or scope.
• Unavailable client systems, blocked email, or invalid delivery details.

Urgent delivery is subject to production capacity and must be confirmed in writing. Additional charges may apply if disclosed in the quote. Large or recurring projects may be delivered in batches or according to a written production calendar.

Review delivered files promptly. If they materially differ from the confirmed brief, send file-specific notes and references. Eligible corrections are handled under our Refund & Cancellation Policy and revision terms. New or changed requirements may affect price and timing.

Delivery may be affected by widespread network, cloud, power, payment, government, conflict, natural-disaster, or other events outside reasonable control. We will use reasonable efforts to protect files, restore service, communicate material delays, and offer a practical alternative.

For delivery questions, email help@pathclips.com with the order reference, affected file names, and expected delivery date.